Finance & ParentPay

Update February 2021: ParentPay has been selected as our new online school payment provider and will replace Wisepay later this month. The change will require new logins and passwords to be issued and we will contact parents, as the implementation progresses, with further information. Any balances on student meal accounts at the tills will be unaffected and students will access the funds exactly as they do now, with the use of their ID cards. 

At Ashlyns parents can make payments for items such as school meals, trips and activities through a secure online payment system called ParentPay.

Using ParentPay

For ease of operation and to reduce the need for students to carry cash unnecessarily, we operate an online payment system and biometric tills at Ashlyns School. These allow students and staff to ‘pay by fingerprint’ at the till, and the purchase amount is then deducted from their online account. The details of all deductions made from the account can be viewed online by the account holders. Parents need to ensure that their children have sufficient funds on their account to cover any purchases.

PLEASE NOTE THAT UNTIL FURTHER NOTICE FINGERPRINTING IS SUSPENDED AND STUDENTS WILL BE ISSUED WITH ID CARDS.

How it works

Before using ParentPay for the first time, a student’s index finger on their right hand is scanned. The partial image is converted into a number used for identification and stored in an encrypted form only on a computer networked to the till screens and image recognition units. The system does not send any information back to the school database, as school systems are protected for safeguarding purposes, and the partial image cannot be used for any other purpose.

Can the biometric data be used for any other purpose?

The biometric systems in use in education do not precisely identify individuals in the general population in the way that police fingerprinting may do. The system merely distinguishes between different students well enough to charge the correct ones for their lunch.

What happens if my child’s finger image does not register at the till?

We will try the finger on the other hand to see if that works. Very occasionally with a skin complaint it can make it difficult to register. Other schools have advised that this usually only applies to a few students and we will make alternative arrangements to them.

How do I top-up if I am unable to access my account online?

If you have any difficulties logging in or using ParentPay, please contact Mrs Amamou (bamamou@ashlyns.herts.sch.uk) in the Finance Office. We will, in an emergency, allow students to top up their dinner money accounts via the cash loader outside the Finance Office.